Branch Client Service & Operations Manager I

United Business Bank Career; Irvine (CA); On-site; USD 70,000 - 75,000; Full time

Job summary

United Business Bank is seeking a capable Client Service Manager I to lead branch operations onsite in Irvine, CA. You will supervise teller, new account and back-office functions, drive cross-functional collaboration, and ensure adherence to bank policies.

Excellent communication and customer service are essential. The role emphasizes training staff, analyzing management reports, resolving processing issues, and supporting relationship managers when time allows.

Qualifications

• High school diploma or equivalent required.
• Knowledge of Teller, New Account and Operations procedures.
• Minimum 3 years of banking experience and prior management experience.

Responsibilities

• Oversee Teller, New Account and back-office operations to ensure accuracy and efficiency.
• Ensure compliance with bank policies and regulatory guidelines.
• Manage expenses and monitor branch budget, reporting losses as needed.

Skills

Communication skills

Client service

Professional appearance

Math skills

MS Office

Education

HS diploma

Job description

United Business Bank is seeking a capable Client Service Manager I to lead branch operations onsite in Irvine, CA. You will supervise teller, new account and back-office functions, drive cross-functional collaboration, and ensure adherence to bank policies.

Excellent communication and customer service are essential. The role emphasizes training staff, analyzing management reports, resolving processing issues, and supporting relationship managers when time allows.