Branch Client Manager: Lead Sales & Service

City National Bank; Santa Clarita (CA); Vor Ort; USD 59.000 - 95.000; Vollzeit

Benefits dieser Stelle

Healthcare coverage

401(k) matching

Tuition reimbursement

Paid time off

Family planning benefits

Zusammenfassung

City National Bank's Valencia Branch seeks a Client Manager to drive branch sales, deliver first-class service, and oversee operations with a strong focus on risk management and regulatory compliance.

You will hire, train, and coach internal sales/service staff, guide teams to identify referrals, and collaborate with managers to grow client relationships while supporting branch goals.

Qualifikationen

• Minimum 4 years of direct client service experience.
• Minimum 4 years experience in a banking environment.
• Minimum 3 years of supervisory or management experience.

Aufgaben

• Lead hiring, development and coaching of branch internal sales/service colleagues.
• Provide motivation and direction to colleagues in client problem resolution.
• Support internal sales activities and train the team to recognize referrals and make product/service recommendations.
• Ensure regulatory compliance and monitor branch operations; manage risk and loss prevention.
• Lead external business development activities for new branches as needed.

Kenntnisse

Client service

Banking experience

Supervisory experience

Jobbeschreibung

City National Bank's Valencia Branch seeks a Client Manager to drive branch sales, deliver first-class service, and oversee operations with a strong focus on risk management and regulatory compliance.

You will hire, train, and coach internal sales/service staff, guide teams to identify referrals, and collaborate with managers to grow client relationships while supporting branch goals.