Branch Care Coordinator

Accendra Health, Inc.; Ceres (CA); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental & Vision

Paid time off

401(k)

Flexible Spending Accounts

Life insurance

Disability insurance

Parental leave

Job summary

Accendra Health, Inc. in California seeks a Branch Coordinator in Ceres to deliver outstanding patient service by phone and in person. You will ensure orders are received and processed accurately, and you will obtain all necessary insurance documentation to bill plans for timely reimbursement.

The role requires strong communication, organization, and multi-tasking skills, with a focus on patient satisfaction and accurate data handling in a busy branch environment.

Qualifications

• High School Diploma or equivalent.
• At least one year related work experience.
• English language proficiency in reading, writing and speaking.

Responsibilities

• Serve as first contact to patients arriving in person.
• Answer inbound calls on a multi-line system and assist patients.
• Process orders, verify insurance, and schedule deliveries.
• Gather documentation to meet insurance guidelines.
• Collect payments and reconcile daily receivables.
• Support branch team and coordinate with referrals.

Education

High School Diploma or equivalent

Tools

Multi-line phone system

Job description

Accendra Health, Inc. in California seeks a Branch Coordinator in Ceres to deliver outstanding patient service by phone and in person. You will ensure orders are received and processed accurately, and you will obtain all necessary insurance documentation to bill plans for timely reimbursement.

The role requires strong communication, organization, and multi-tasking skills, with a focus on patient satisfaction and accurate data handling in a busy branch environment.