Branch Banking Specialist: Sales, Service & Digital Engagement

M&T Bank Corporation; Ellington (CT); On-site; USD 43,000 - 71,000; Full time

Benefits offered by this job

Medical benefits

Retirement benefits

Paid volunteer time

Job summary

M&T Bank in Ellington, CT seeks a Branch Teller to deliver exceptional customer service while supporting daily branch operations and sales goals.

You will educate customers on Consumer and Business Banking solutions, process transactions accurately, and engage with customers to identify needs, promote digital banking, and refer opportunities to the right team. This role emphasizes empathy, reliability, and teamwork in a busy community banking environment.

Qualifications

• High school diploma or GED and at least 1 year of proven retail sales, call center, customer service, or telesales experience.
• Excellent verbal communication; strong interpersonal skills.
• Ability to interact with varying customers across consumer and small business segments.
• Proficiency with internet user-level technology.

Responsibilities

• Provide exceptional service to branch customers and resolve issues promptly.
• Drive sales and customer experience within the branch.
• Collaborate with other teams to resolve branch operational issues.
• Educate customers on Consumer and Business Banking solutions.

Skills

Retail sales

Customer service

Telesales

Education

High school diploma or GED

Job description

M&T Bank in Ellington, CT seeks a Branch Teller to deliver exceptional customer service while supporting daily branch operations and sales goals.

You will educate customers on Consumer and Business Banking solutions, process transactions accurately, and engage with customers to identify needs, promote digital banking, and refer opportunities to the right team. This role emphasizes empathy, reliability, and teamwork in a busy community banking environment.