Branch Banking Pro: Customer Experience & Digital Sales

M&T Bank Corporation; Hartford (CT); On-site; USD 29,000 - 47,000; Full time

Job summary

M&T Bank Corporation in Hartford, CT is seeking a Teller to support branch customer experiences through service, sales and operations. You will handle transactions, assist customers with accounts and refer opportunities to partners as needed.

The role emphasizes friendly, efficient service, knowledge of Consumer and Business Banking products, and adherence to regulatory policies. You will engage in lobby management and contribute to a differentiated, digital-enabled banking experience for

Qualifications

• Proven retail sales or customer service experience.
• Strong verbal and interpersonal skills.
• Ability to handle multiple customer interactions and inquiries.

Responsibilities

• Educate customers on Consumer and Business Banking solutions.
• Assist customers with transactions and account services.
• Refer opportunities to product partners and maintain branch standards.

Skills

Retail sales

Customer service

Telesales

Education

High school diploma or equivalent

Job description

M&T Bank Corporation in Hartford, CT is seeking a Teller to support branch customer experiences through service, sales and operations. You will handle transactions, assist customers with accounts and refer opportunities to partners as needed.

The role emphasizes friendly, efficient service, knowledge of Consumer and Business Banking products, and adherence to regulatory policies. You will engage in lobby management and contribute to a differentiated, digital-enabled banking experience for