Branch Banking Solutions Consultant II

Flagstar Bank, N.A.; Vancouver (WA); Sur place; USD 23 000 - 36 000; Plein temps

Résumé du poste

Flagstar Bank, N.A. is seeking a Branch Banking Client Consultant II in Van Wert, OH to deliver best-in-class service and resolve client concerns. You will focus on client management, retention, and introductions to Mortgage and Business Banking partners to meet financial goals.

This role involves more lending and basic investment interactions and participation in complex banking conversations with clients, while supporting sales targets and ensuring compliant transactions.

Qualifications

• High School diploma or equivalent.
• 4–5 years customer service and sales experience.
• Ability to train and mentor others on products and platform procedures.

Responsabilités

• Support team efforts to achieve growth targets in deposits, loans, and non-interest income; initiate client introductions to the right team members.
• Resolve client questions and complaints; provide education and guidance to meet needs.
• Execute sales, service, and banking transactions accurately and compliantly.

Connaissances

Customer service

Sales experience

Training others

Client management

Formation

High School diploma or equivalent

Description du poste

Flagstar Bank, N.A. is seeking a Branch Banking Client Consultant II in Van Wert, OH to deliver best-in-class service and resolve client concerns. You will focus on client management, retention, and introductions to Mortgage and Business Banking partners to meet financial goals.

This role involves more lending and basic investment interactions and participation in complex banking conversations with clients, while supporting sales targets and ensuring compliant transactions.