Branch Banking Client Consultant II: Grow in Finance

Flagstar Bank; Van Wert (OH); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Leave program

Job summary

Flagstar Bank, N.A. is seeking a Branch Banking Client Consultant II in Van Wert, OH to deliver best-in-class service by resolving client concerns and explaining product details to meet financial goals.

You will focus on client management, retention, and referrals to bank partners, with opportunities to engage in lending and basic investment conversations. This role emphasizes accurate, compliant transactions and strong relationship-building.

Qualifications

• Minimum 4–5 years in customer service and sales.
• Ability to train and mentor others.
• Experience in financial services preferred.
• Familiarity with digital banking tools.

Responsibilities

• Support growth targets in deposits and loans.
• Provide excellent client experience and resolve questions.
• Introduce clients to Mortgage and Business Banking partners.
• Ensure transactions are accurate and compliant.

Skills

Customer service

Sales experience

Mentoring

Relationship building

Education

High School / GED

Job description

Flagstar Bank, N.A. is seeking a Branch Banking Client Consultant II in Van Wert, OH to deliver best-in-class service by resolving client concerns and explaining product details to meet financial goals.

You will focus on client management, retention, and referrals to bank partners, with opportunities to engage in lending and basic investment conversations. This role emphasizes accurate, compliant transactions and strong relationship-building.