Customer Banking Specialist: Sales, Service & Digital

M&T Bank Corporation; Tolland (CT); In loco; USD 28.000 - 47.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Paid volunteer time

Descrizione del lavoro

M&T Bank Corporation is hiring for a Teller role at the Tolland branch in Connecticut. The position focuses on exceptional customer service, banking transactions, and sales opportunities within Consumer and Business Banking. You will engage customers, promote digital capabilities, and support branch operations.

Join a team that emphasizes integrity, ownership, and collaboration, with opportunities to grow within the bank and contribute to community-focused banking.

Competenze

• High school diploma or GED required.
• At least 1 year of proven retail sales, call center, customer service, or telesales experience.
• Strong verbal communication and interpersonal skills.
• Ability to handle difficult customer conversations and work under time constraints.

Mansioni

• Educate customers on Consumer/Business Banking solutions and explain features.
• Engage customers to upsell and promote digital banking capabilities.
• Assist with servicing tasks and log customer interactions accurately.
• Follow sales process and provide customer-focused guidance in moments that matter.
• Proactively reach out to retain and grow customer relationships.
• Support lobby management and assist customers with appointments and inquiries.

Conoscenze

Retail sales

Customer service

Telesales

Verbal communication

Interpersonal skills

Time management

Prioritization

Digital literacy

Formazione

High school diploma or GED

Descrizione del lavoro

M&T Bank Corporation is hiring for a Teller role at the Tolland branch in Connecticut. The position focuses on exceptional customer service, banking transactions, and sales opportunities within Consumer and Business Banking. You will engage customers, promote digital capabilities, and support branch operations.

Join a team that emphasizes integrity, ownership, and collaboration, with opportunities to grow within the bank and contribute to community-focused banking.