Branch Experience & Sales Banker

M&T Bank; Town of New Hartford (NY); Sur place; USD 26 000 - 43 000; Plein temps

Résumé du poste

M&T Bank is seeking a branch Teller to support customer service, sales, and digital engagement for Consumer and Business Banking clients in New Hartford, NY. The role involves educating customers, handling transactions, and guiding them toward digital tools to enhance their banking experience.

The incumbent will manage lobby interactions, assist with loan criteria, and ensure compliance while delivering a differentiated, empathetic service. Local eligibility and schedule considerations apply.

Qualifications

• Strong verbal communication and interpersonal skills.
• Experience in retail sales or customer service.
• Ability to interact with a diverse customer base.
• Proficiency with internet-based tools and digital banking.

Responsabilités

• Educate customers and explain banking options and features.
• Engage customers to use digital capabilities and meet needs.
• Explain loan application criteria and complete servicing tasks.
• Assist with branch operations and log customer interactions and appointments.
• Refer customers to banking partners when appropriate and ensure compliance.

Connaissances

Verbal communication

Interpersonal skills

Retail sales

Customer service

Formation

High school diploma or GED

Description du poste

M&T Bank is seeking a branch Teller to support customer service, sales, and digital engagement for Consumer and Business Banking clients in New Hartford, NY. The role involves educating customers, handling transactions, and guiding them toward digital tools to enhance their banking experience.

The incumbent will manage lobby interactions, assist with loan criteria, and ensure compliance while delivering a differentiated, empathetic service. Local eligibility and schedule considerations apply.