Manager Financial Services - Selden

Teachers Federal Credit Union; Selden (NY); On-site; USD 75,000 - 125,000; Full time

Benefits offered by this job

Quarterly incentive

Paid time off

401(k) contributions

Dental & Vision

Tuition reimbursement

Loan discounts

Job summary

Teachers Federal Credit Union invites qualified professionals to lead a thriving branch in Selden, NY. The Branch Manager drives customer relationships, promotes products, and ensures efficient operations to achieve sales, service, and excellence goals.

Ideal candidates bring five-plus years in consumer banking, leadership experience, and strong communication skills. Notary licensing and proficiency with Microsoft Office are required. A robust benefits package accompanies this leadership role.

Qualifications

• HS Diploma required.
• Five years of experience in consumer banking/financial services.
• Three to four years’ banking leadership experience.
• Notary Public license required.
• Proficient in Microsoft Office (Outlook, Excel, PowerPoint).
• Analytical problem‑solving skills with attention to detail.
• Excellent oral, written, and interpersonal communication skills.
• Strong interpersonal skills and stakeholder relationship experience.
• Spanish speaking language preferred.

Responsibilities

• Oversees daily branch opening, closing, customer service, transaction processing, and reconciliation tasks.
• Schedules, manages, and trains branch staff to ensure service coverage and policy compliance.
• Accountable for financial, operational, and customer satisfaction goals.
• Resolves customer or operations issues.
• Coordinates with other teams to promote products and represent the Credit Union in the community.
• Develops and executes sales and relationship strategies to achieve branch goals.
• Supports portfolio growth and deepens member relationships.
• Builds partnerships with Mortgage, Lending, Investment partners, etc.
• Uses reports to assess branch performance and inform decisions.
• Oversees daily operations and branch audits.
• Ensures policy compliance and performs managerial duties.

Skills

Analytical problem-solving

Interpersonal communication

Notary Public

Spanish (preferred)

Education

HS Diploma

Tools

Microsoft Office

Job description

Brief Description

Join Our Team
For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America’s Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation’s leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities.

Summary

The Branch Manager manages a retail Credit Union branch that develops and grows customer relationships, promotes products and services, and delivers efficient operations. The Branch Manager is responsible for leading a group of Credit Union professionals to achieve organizational goals for sales, service and operational excellence.

Education And/or Experience

• HS Diploma required
• Minimum five years’ experience in consumer banking/financial services required
• Minimum of three to four years’ banking leadership experience required
• Good experience and knowledge of function and department processes required
• Notary Public license required
• Proficient in Microsoft Office (Outlook, Excel, PowerPoint)
• Analytical problem‑solving skills with an impeccable attention to detail
• Excellent oral, written, and interpersonal communication skills
• Strong interpersonal skills and effective working relationships with all stakeholders, both internal and external
• Spanish speaking language preferred

Job Responsibilities

• Oversees daily branch opening, closing, customer service, transaction processing, and reconciliation tasks and activities
• Schedules, manages, and trains branch staff to maintain the required service coverage. Ensures staff understands and follows all company policies and procedures to maintain required security, operational, and service quality standards
• Accountable for financial, operational, and customer satisfaction goals for the branch
• Resolves customer or operations issues
• Coordinates with other Credit Union teams to promote products and represent the Credit Union in the community
• Develops and executes integrated sales, relationship strategies that are aligned with Teachers’ priorities, execute a business plan to achieve expected goals in all business categories
• Supports portfolio growth by identifying opportunities to deepen relationships and increase member acquisition and ensure members receive optimal service and monitor/adhere to operational controls
• Develops strong partnership routines with business partners (Mortgage Loan Officers, Lending Specialists, Investment Advisors and others) to share the value of Teachers Federal Credit Union’s membership
• Utilizes various systems to access financial, and production reports to assess branch performance and to make business decisions to promote profitability as well as the achievement of goals.
• Oversees daily operations of the branch, including but not limited to daily and monthly branch audits
• Ensures compliance with Teachers Federal Credit Union’s policies and procedures.
• Performs all duties inherent in the role of a manager

Benefits Of Joining The Teachers Team

• This position is eligible for our quarterly retail performance incentive program. Employees in non-commission roles may also receive an annual discretionary bonus.
• Paid time off for vacation, personal days, and holidays
• 401(k) company contribution
• Teachers pays 100% of Dental & Vision premium
• Tuition reimbursement is offered to full-time employees
• Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers

The good faith range for this position is $75K-125K. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.