Branch Banking Leader: Grow Sales & Customer Experience

Citizens

Meredith (NH)

On-site

USD 90,000 - 120,000

Full time

3 days ago
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Job summary

Citizens is seeking a Branch Manager in Meredith, NH to lead a high-performing team and drive branch sales while delivering exceptional customer experiences. You will mentor colleagues, manage operations, and partner with local communities to grow the business in a digital-first banking environment.

Join a culture focused on relationship-building, coaching for performance, and achieving branch goals through sound financial acumen and customer-centric service.

Qualifications

  • High School diploma or equivalent required.
  • Leadership experience with coaching to drive sales excellence and world-class service.
  • 4 years sales management experience in Retail or Branch Banking.
  • Proven record of meeting sales goals in a profit and loss environment.
  • Drive customer experience validated by surveys.
  • Maintain strong partnerships with community organizations.
  • Meet SAFE Act background checks and obtain a unique identifier from the NMLS.

Responsibilities

  • Lead team to exceed customer expectations and sales goals.
  • Direct branch performance and support digital-first banking initiatives.
  • Build relationships with local communities to grow the business.
  • Coach and develop colleagues to achieve growth and branch-wide goals.
  • Ensure compliance and operational integrity across branch activities.

Skills

Leadership
Sales management
Customer service
Branch banking

Education

High School Diploma or equivalent
Bachelor’s degree preferred

Job description

Citizens is seeking a Branch Manager in Meredith, NH to lead a high-performing team and drive branch sales while delivering exceptional customer experiences. You will mentor colleagues, manage operations, and partner with local communities to grow the business in a digital-first banking environment.

Join a culture focused on relationship-building, coaching for performance, and achieving branch goals through sound financial acumen and customer-centric service.

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