Branch Banking Leader: Grow Relationships & Revenue

Citizens; Phoenixville (Chester County); Presencial; USD 70.000 - 120.000; Jornada completa

Descripción de la vacante

Citizens is seeking a Branch Manager to lead a team in delivering exceptional customer experiences and driving branch performance. The BM will coach staff, manage sales goals, and ensure operational integrity in a high‑volume environment.

This role emphasizes relationship building within the local community, digital‑first banking, and developing colleagues to meet evolving business needs while upholding strong compliance and service standards.

Formación

• High School diploma or equivalent required.
• 4 years sales management experience in Retail or Branch Banking environment.
• Successful record of meeting sales goals and branch profitability.
• Background checks and SAFE Act requirements must be met.

Responsabilidades

• Lead branch performance, sales growth, and customer experience.
• Coach and develop colleagues to meet individual and branch goals.
• Direct all colleague and sales activities to ensure targets are met and exceeded.
• Build local community relationships to foster new and deepen existing customer connections.

Conocimientos

Leadership

Sales management

Customer service

People development

Educación

High School diploma or equivalent

Associate/Bachelor's degree preferred

Descripción del empleo

Citizens is seeking a Branch Manager to lead a team in delivering exceptional customer experiences and driving branch performance. The BM will coach staff, manage sales goals, and ensure operational integrity in a high‑volume environment.

This role emphasizes relationship building within the local community, digital‑first banking, and developing colleagues to meet evolving business needs while upholding strong compliance and service standards.