Branch Banking & Digital Solutions Advisor

M&T Bank; Holyoke (MA); Vor Ort; USD 26.000 - 43.000; Vollzeit

Zusammenfassung

M&T Bank is seeking a Branch Associate to support daily teller operations and deliver customer service in Holyoke, MA. The role focuses on sales, service and digital engagement for Consumer and Business Banking customers.

You'll educate customers on solutions, handle transactions, manage appointments, and uphold AML/KYC processes while promoting the bank's digital capabilities and a differentiated client experience.

Qualifikationen

• High school diploma or GED required.
• Minimum 1 year of proven retail sales or customer service experience.

Aufgaben

• Educate customers and explain features and benefits of Consumer and Business Banking solutions.
• Engage customers and promote digital capabilities in interactions.
• Explain the high-level criteria used to decision loan applications.

Kenntnisse

Retail sales

Customer service

Ausbildung

High school diploma or GED

Jobbeschreibung

M&T Bank is seeking a Branch Associate to support daily teller operations and deliver customer service in Holyoke, MA. The role focuses on sales, service and digital engagement for Consumer and Business Banking customers.

You'll educate customers on solutions, handle transactions, manage appointments, and uphold AML/KYC processes while promoting the bank's digital capabilities and a differentiated client experience.