Branch Banking Client Advisor II

Flagstar Bank; Huntington (IN); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Leave program

Incentives/bonuses

Job summary

Flagstar Bank in Huntington, IN is seeking a Branch Banking Client Consultant II to resolve client concerns, discuss products, and guide customers toward financial goals. The role emphasizes client management, retention, and introductions to bank partners for mortgage and business banking needs.

You will engage in more complex banking conversations, including lending and basic investments, while maintaining regulatory compliance and delivering a positive client experience.

Qualifications

• Minimum 4–5 years of customer service and sales experience.
• Ability to train and mentor others on products and procedures.

Responsibilities

• Sales performance: support growth targets and initiate client introductions to appropriate team members.
• Client experience: resolve questions and complaints, deliver engagement and education.
• Risk management: perform transactions accurately and in compliance; minimize losses.
• Additional accountabilities: handle moderately complex projects and comply with regulations.

Skills

Customer service

Sales experience

Mentoring others

Education

High School diploma / GED

Job description

Flagstar Bank in Huntington, IN is seeking a Branch Banking Client Consultant II to resolve client concerns, discuss products, and guide customers toward financial goals. The role emphasizes client management, retention, and introductions to bank partners for mortgage and business banking needs.

You will engage in more complex banking conversations, including lending and basic investments, while maintaining regulatory compliance and delivering a positive client experience.