Branch Banking Advisor: Sales, Service & Digital

M&T Bank Corporation

Newport (VT)

On-site

USD 26,000 - 43,000

Full time

11 days ago

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Job summary

M&T Bank Corporation is seeking a Teller to support Newport, Vermont branch operations and deliver a differentiated customer experience. You will educate customers on banking solutions, assist with transactions, and promote digital tools while maintaining strong service standards.

Qualifications include a HS diploma or GED and 1+ year in retail sales or customer service, with excellent communication and time-management skills.

Qualifications

High school diploma or GED and at least 1 year in retail sales, call center, customer service, or telesales.
Excellent verbal communication and strong interpersonal skills.
Ability to engage with consumers and small businesses with patience and professionalism.
Comfort interacting with diverse customers and handling difficult conversations.
Strong organization, time management, and prioritization abilities.

Responsibilities

Educate customers and explain Consumer and Business Banking solutions to identify needs.
Encourage use of digital capabilities and refer to banking partners when appropriate.
Follow sales process and provide customer-focused guidance in moments that matter.
Proactively reach out to support retention and expansion of relationships.
Handle branch operations, log interactions, and resolve customer issues promptly.