Teller: Elevate Customer Experience & Digital Banking

M&T Bank Corporation; Barre (VT); Ibrido; USD 25.000 - 36.000; Tempo pieno

Descrizione del lavoro

M&T Bank Corporation is seeking an onsite Teller in Barre, VT to deliver exceptional customer service through lobby management and accurate transaction processing. You will educate customers on digital options and proactively address needs with a customer-centric approach.

The role requires a high school diploma or GED, with at least 6 months of customer service experience, strong communication skills, and the ability to balance cash and process transactions efficiently.

Competenze

• High school diploma or GED; minimum 6 months of customer service experience.
• Proven verbal communication and interpersonal skills.
• Ability to stand for long periods and perform cash handling tasks.

Mansioni

• Provide exceptional branch-level customer service and lobby management.
• Balance and process customer transactions accurately and efficiently per policy.
• Identify and educate customers on digital self-service options.
• Address escalated account services issues to resolution; log complaints in the system.
• Assist with branch operations such as cash ordering, vault handling, and wire transfers.

Conoscenze

Customer service

Verbal communication

Interpersonal skills

Data entry

Cash handling

Time management

Formazione

High school diploma or GED

Strumenti

Internet skills

Descrizione del lavoro

M&T Bank Corporation is seeking an onsite Teller in Barre, VT to deliver exceptional customer service through lobby management and accurate transaction processing. You will educate customers on digital options and proactively address needs with a customer-centric approach.

The role requires a high school diploma or GED, with at least 6 months of customer service experience, strong communication skills, and the ability to balance cash and process transactions efficiently.