Branch Banker: Customer Sales & Digital Engagement

M&T Bank Corporation; Newport (VT); On-site; USD 26,000 - 43,000; Full time

Job summary

M&T Bank Newport branch seeks a customer-focused Teller to support daily branch operations, assist with Consumer and Business Banking needs, and promote digital banking solutions. You will handle appointments, walk-ins, and basic transactions while upholding service standards.

Ideal candidates have 1 year of retail or service experience, strong communication, and the ability to work in a fast-paced environment. Bilingual skills are a plus. Newport, Vermont location with pay noted below.

Qualifications

• High school diploma or equivalent required.
• 1 year of proven retail sales, call center, customer service, or telesales experience.
• Strong verbal communication and interpersonal skills.
• Ability to interact with diverse customers and handle difficult conversations.
• Proficiency with internet usage and basic computer skills.

Responsibilities

• Educate customers and explain features of banking solutions; make recommendations.
• Engage customers and promote digital capabilities in interactions.
• Explain loan application criteria and process.
• Provide servicing support to Consumer and Business Banking relationships.
• Follow sales process and offer customer-focused guidance.

Skills

Verbal communication

Interpersonal skills

Customer interaction

Time management

Organizational skills

Internet literacy

Education

High school diploma

GED acceptable

Bilingual (preferred)

Job description

M&T Bank Newport branch seeks a customer-focused Teller to support daily branch operations, assist with Consumer and Business Banking needs, and promote digital banking solutions. You will handle appointments, walk-ins, and basic transactions while upholding service standards.

Ideal candidates have 1 year of retail or service experience, strong communication, and the ability to work in a fast-paced environment. Bilingual skills are a plus. Newport, Vermont location with pay noted below.