Branch Banking Advisor

PNC; Springfield (OH); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Pension and stock purchase plans

Paid time off

Job summary

PNC is seeking a Personal Banker in Springfield, OH to expand the branch client base through proactive sales and service while delivering a superior customer experience.

You will work with ecosystem partners to grow wallet share, educate customers on PNC products, manage risk, and support daily branch operations to enhance customers’ financial wellbeing.

This in-office role offers a comprehensive benefits package and incentive opportunities based on performance and location.

Qualifications

• 3+ years experience typically required.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.
• Drives proactive sales conversations through internal and outbound interactions within a defined sales process.
• Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
• Manages risk through adherence to all policies and procedures.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC is seeking a Personal Banker in Springfield, OH to expand the branch client base through proactive sales and service while delivering a superior customer experience.

You will work with ecosystem partners to grow wallet share, educate customers on PNC products, manage risk, and support daily branch operations to enhance customers’ financial wellbeing.

This in-office role offers a comprehensive benefits package and incentive opportunities based on performance and location.