Personal Banker: Cultivate Customer Wealth & Loyalty

PNC Financial Services Group; Springfield (OH); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

401(k) with match

Paid holidays

Job summary

PNC Financial Services Group is seeking a Personal Banker in Springfield, Ohio, to grow the branch customer base and deliver an exceptional customer experience. The role emphasizes proactive sales, financial wellness guidance, and collaboration with ecosystem partners to expand wallet share.

You will work in-office at the Springfield North Branch, engaging customers, solving problems, and promoting PNC solutions while adhering to risk and policy standards.

Qualifications

• Associates degree or equivalent plus related experience or product knowledge.
• 3+ years of experience typically required; military service can be considered in lieu of degree.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations via internal and outbound interactions using a defined sales process.
• Create customer loyalty by delivering a differentiated, personalized experience and expanding wallet share.
• Educate customers on managing financial transactions using PNC tools and technology.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree or equivalent

Job description

PNC Financial Services Group is seeking a Personal Banker in Springfield, Ohio, to grow the branch customer base and deliver an exceptional customer experience. The role emphasizes proactive sales, financial wellness guidance, and collaboration with ecosystem partners to expand wallet share.

You will work in-office at the Springfield North Branch, engaging customers, solving problems, and promoting PNC solutions while adhering to risk and policy standards.