Financial Wellness & Relationship Banker

PNC; North Springfield (OH); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid holidays

Wellness program

Educational assistance

Parental leave

Job summary

PNC is seeking a Personal Banker based in Springfield North Branch, Springfield, Ohio. The role focuses on acquiring and deepening the branch customer base, managing the customer experience, and growing the customer share of wallet through proactive sales and service activities.

You will collaborate with ecosystem partners, leverage PNC solutions, and engage customers to meet their financial needs. The position emphasizes in-office work with a strong emphasis on customer focus and risk

Qualifications

• Associates degree or equivalent is typical; related experience may be considered in lieu of degree.
• 3+ years of experience typically required.
• Experience in customer service, sales and banking products preferred.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet.
• Drive proactive sales conversations through a defined sales process including outbound calling and lobby engagement.
• Educate customers on options for managing financial transactions leveraging technology and resources.

Skills

Accountability

Banking Products

Customer Experience

Digital Awareness

Proactive Sales

Effective Communications

Managing Multiple Priorities

Prospecting

Education

Associates degree

Related experience

Job description

PNC is seeking a Personal Banker based in Springfield North Branch, Springfield, Ohio. The role focuses on acquiring and deepening the branch customer base, managing the customer experience, and growing the customer share of wallet through proactive sales and service activities.

You will collaborate with ecosystem partners, leverage PNC solutions, and engage customers to meet their financial needs. The position emphasizes in-office work with a strong emphasis on customer focus and risk