Senior Banking Advisor - Growth & Customer Experience

PNC Financial Services Group; Columbus (OH); On-site; USD 49,000 - 81,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Disability protection

Job summary

PNC Financial Services Group is seeking a grounded banking professional to drive branch sales, deepen customer relationships, and expand wallet share through proactive service. You will educate clients on financial solutions, leverage technology, and partner with ecosystem contacts to enhance loyalty.

The role emphasizes adherence to policies, risk management, and delivering reliable customer experiences in an in- office Columbus setting.

Qualifications

• Associates degree or equivalent required with related experience or product knowledge.
• 4+ years of related business or functional experience or equivalent.
• Notary public eligibility and background checks may be required.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service activities.
• Lead customer loyalty via differentiated experiences and solution positioning.
• Educate customers on financial options leveraging technology and resources.
• Collaborate with partners to grow wallet share and manage risk per policy.
• Support daily branch operations with accuracy and efficiency.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates

Job description

PNC Financial Services Group is seeking a grounded banking professional to drive branch sales, deepen customer relationships, and expand wallet share through proactive service. You will educate clients on financial solutions, leverage technology, and partner with ecosystem contacts to enhance loyalty.

The role emphasizes adherence to policies, risk management, and delivering reliable customer experiences in an in- office Columbus setting.