Branch Banker: Sales, Service & Digital Engagement

M&T Bank Corporation; Pennsylvania; Hybrid; USD 26,000 - 43,000; Full time

Job summary

M&T Bank Corporation is seeking an Universal Banker onsite in Manchester, PA. The role focuses on delivering exceptional customer service and driving sales for Consumer and Business Banking solutions. The associate will handle daily branch operations, greet customers, and identify opportunities to expand banking relationships.

The position emphasizes digital engagement, AML/KYC compliance, and teamwork within a customer-centric banking environment. Related training is provided.

Qualifications

• Proven retail sales experience or similar role.
• Strong customer service and communication skills.
• Ability to engage customers and identify financial needs.

Responsibilities

• Educate customers on Consumer and Business Banking solutions and benefits.
• Engage customers to bank with us and promote digital capabilities.
• Process customer transactions accurately and resolve issues promptly.
• Refer complex needs to appropriate teams and follow up on opportunities.
• Maintain branch operations and comply with risk and AML requirements.

Skills

Retail sales

Customer service

Telesales

Education

High school diploma or GED

Tools

Internet

Job description

M&T Bank Corporation is seeking an Universal Banker onsite in Manchester, PA. The role focuses on delivering exceptional customer service and driving sales for Consumer and Business Banking solutions. The associate will handle daily branch operations, greet customers, and identify opportunities to expand banking relationships.

The position emphasizes digital engagement, AML/KYC compliance, and teamwork within a customer-centric banking environment. Related training is provided.