Branch Banker: Customer Experience & Digital Solutions

M&T Bank; Manchester (York County); Sur place; USD 26 000 - 43 000; Plein temps

Résumé du poste

M&T Bank is seeking a customer-focused Teller to support branch operations and drive customer engagement in Manchester, PA. You will educate customers on banking products and services, handle transactions, and promote digital capabilities to meet needs.

Strong interpersonal skills and the ability to manage time and prioritize are essential for success. The role emphasizes adherence to compliance standards, accurate logging of interactions, and proactive engagement with customers to retain and

Qualifications

• High school diploma or GED required.
• 1 year of proven retail sales, customer service, or telesales experience preferred.
• Strong verbal communication and interpersonal skills are essential.
• Ability to handle difficult customer conversations and work under time constraints.

Responsabilités

• Educate customers and explain features of Banking solutions and make recommendations.
• Engage customers to promote digital banking and solutions.
• Explain high-level criteria used to decide loan applications.
• Complete servicing tasks for Consumer and Business Banking relationships.

Connaissances

Retail sales

Customer service

Telesales

Interpersonal skills

Time management

Organization

Communication

Formation

High school diploma or GED

Description du poste

M&T Bank is seeking a customer-focused Teller to support branch operations and drive customer engagement in Manchester, PA. You will educate customers on banking products and services, handle transactions, and promote digital capabilities to meet needs.

Strong interpersonal skills and the ability to manage time and prioritize are essential for success. The role emphasizes adherence to compliance standards, accurate logging of interactions, and proactive engagement with customers to retain and