Brain & Spine Surgery Scheduler - Patient Care Leader

Trinity Health MI; Chelsea (MI); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Day-one benefits

Career growth opportunities

Supportive team culture

Mission-driven organization

Flexible scheduling options

Job summary

Trinity Health IHA Medical Group in Michigan is seeking a Surgery Scheduler to join a patient-focused team. You will be the first point of contact, coordinating surgical procedures, appointments, and communications.

The role involves creating exceptional patient care and supporting providers through scheduling and coordination. Responsibilities include obtaining insurance authorizations, managing consent forms, and assisting with MyChart and day-to-day office operations.

Qualifications

• High School Diploma or equivalent; Bachelor's degree preferred.
• Minimum 3–5 years of experience as a Surgery Scheduler.
• Customer-focused with strong communication and organizational skills.

Responsibilities

• Schedule surgical procedures, testing, and pre-op appointments.
• Obtain insurance authorizations and manage consent forms.
• Schedule, confirm, and reschedule appointments.
• Oversee provider schedule templates and inputs monthly schedules.
• Collect payments and support billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day operations.
• Gathers data and analyzes scheduling efficiencies.
• Support Surgical Home Coordination and related initiatives.

Skills

Scheduling

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

MyChart

Job description

Trinity Health IHA Medical Group in Michigan is seeking a Surgery Scheduler to join a patient-focused team. You will be the first point of contact, coordinating surgical procedures, appointments, and communications.

The role involves creating exceptional patient care and supporting providers through scheduling and coordination. Responsibilities include obtaining insurance authorizations, managing consent forms, and assisting with MyChart and day-to-day office operations.