IHAMI Surgery Scheduler - Brain & Spine Chelsea

IHA; Chelsea (MI); In loco; USD 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Trinity Health IHA Medical Group in Southeast Michigan is seeking a compassionate Surgery Scheduler to join our team. You will be the first point of contact for patients and providers, coordinating surgical procedures, testing, and pre-op appointments while ensuring a smooth patient experience.

You will obtain insurance authorizations, manage consent forms, schedule and adjust appointments, support billing processes, and assist with MyChart communications.

Competenze

• High School diploma or equivalent; Bachelor's degree preferred.
• 3–5 years of experience as a Surgery Scheduler.
• Experience scheduling surgical procedures and pre-op appointments.

Mansioni

• Schedule surgical procedures, testing, and pre-op appointments.
• Obtains insurance authorizations and oversees consent forms for surgical procedures.
• Schedule, confirm, and reschedule appointments.
• Overseas Provider schedule templates and inputs monthly schedules.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Gathers data and analyzes scheduling efficiencies.

Conoscenze

Scheduling

Customer service

Communication

Team coordination

Data analysis

Formazione

High School diploma or equivalent

Bachelor's degree preferred

Strumenti

MyChart

Descrizione del lavoro

Surgery Scheduler

Deliver Outstanding Service to Every Patient! Trinity Health IHA Medical Group is looking for a customer-focused

Employment Type

Full time

Shift

Day Shift

Description

Trinity Health IHA Medical Group is looking for a customer-focused Surgery Scheduler to join our team. In this role, you will serve as the first point of contact for patients, providing support to providers by scheduling surgical procedures and meetings while helping create exceptional patient care. Provides leadership to Surgery Schedulers I and II. Contributes to work on pilots and projects, preparing analyses, and patient care coordination.

What You'll Do

• Schedule surgical procedures, testing, and pre-op appointments.
• Obtains insurance authorizations and oversees the management of consent forms for surgical procedures.
• Schedule, confirm, and reschedule appointments.
• Overseas Provider schedule templates and inputs monthly schedules.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Gathers data and analyzes scheduling efficiencies.
• Performs enhanced recovery and/of Surgical Home Coordination.

General Requirements

• EDUCATION: High School Diploma or equivalent. Bachelor's degree preferred.
• CREDENTIALS/LICENSURE: None
• MINIMUM EXPERIENCE: Minimum 3-5 years’ of experience as a Surgery Scheduler

Why Join Trinity Health IHA Medical Group?

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.
• A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and providing exceptional customer service, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.