Surgery Scheduler - Brain & Spine Chelsea Campus

Trinity Health; Chelsea (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Day-one benefits

Career growth

Team-oriented culture

Job summary

Trinity Health IHA Medical Group in Michigan is seeking a Surgery Scheduler to be the first point of contact for patients, coordinating surgical procedures, tests, and appointments while supporting providers and ensuring smooth day-to-day operations.

The role includes obtaining insurance authorizations, managing consent forms, maintaining patient records, assisting with MyChart, and analyzing scheduling efficiency to improve patient care. A strong customer service mindset is essential.

Qualifications

• High School Diploma or equivalent required.
• Bachelor's degree preferred.

Responsibilities

• Schedule surgical procedures, testing, and pre-op appointments.
• Obtain insurance authorizations and oversee consent forms for surgical procedures.
• Schedule, confirm, and reschedule appointments.
• Oversee provider schedule templates and inputs monthly schedules.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and day-to-day office operations.
• Gathers data and analyzes scheduling efficiencies.
• Perform enhanced recovery and/or Surgical Home Coordination.

Skills

Scheduling

Patient communication

Billing support

Data analysis

Education

High School Diploma

Bachelor's degree preferred

Tools

MyChart

Scheduling software

Job description

Surgery Scheduler

Deliver Outstanding Service to Every Patient!

Trinity Health IHA Medical Group is looking for a customer-focused

Employment Type

Full time

Surgery Scheduler to join our team. In this role, you will serve as the first point of contact for patients, providing support to providers by scheduling surgical procedures and meetings while helping create exceptional patient care. Provides leadership to Surgery Schedulers I and II. Contributes to work on pilots and projects, preparing analyses, and patient care coordination.

What You’ll Do

• Schedule surgical procedures, testing, and pre-op appointments.
• Obtains insurance authorizations and oversees the management of consent forms for surgical procedures.
• Schedule, confirm, and reschedule appointments.
• Oversees Provider schedule templates and inputs monthly schedules.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Gathers data and analyzes scheduling efficiencies.
• Performs enhanced recovery and/of Surgical Home Coordination.

General Requirements

• EDUCATION: High School Diploma or equivalent. Bachelor's degree preferred.
• CREDENTIALS/LICENSURE: None
• MINIMUM EXPERIENCE: Minimum 3-5 years’ of experience as a Surgery Scheduler

Why Join Trinity Health IHA Medical Group?

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.
• A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you’re passionate about helping others and providing exceptional customer service, we’d love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.