Surgery Scheduler - Brain & Spine Chelsea Campus

IHA; Chelsea (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Trinity Health IHA Medical Group in Michigan is seeking a Surgery Scheduler to be the first contact for patients, supporting providers by scheduling surgical procedures and meetings while helping deliver outstanding patient care.

This full-time role involves scheduling surgeries and pre-op testing, obtaining insurance authorizations, managing consent forms, coordinating provider calendars, collecting payments, and supporting MyChart communications and day-to-day office operations.

Qualifications

• Education requirement: High School Diploma or equivalent; Bachelor’s degree preferred.
• Minimum experience: 3-5 years as a Surgery Scheduler.

Responsibilities

• Schedule surgical procedures, testing, and pre-op appointments.
• Obtains insurance authorizations and manages consent forms for surgical procedures.
• Schedule, confirm, and reschedule appointments; oversee provider schedule templates and monthly inputs.
• Gather data and analyze scheduling efficiencies; support day-to-day office operations.

Skills

Scheduling

Communication

Education

High School Diploma or equivalent

Bachelor's degree preferred

Job description

Surgery Scheduler

Deliver Outstanding Service to Every Patient!

Trinity Health IHA Medical Group is looking for a customer-focused

Employment Type

Full time

Surgery Scheduler to join our team. In this role, you will serve as the first point of contact for patients, providing support to providers by scheduling surgical procedures and meetings while helping create exceptional patient care. Provides leadership to Surgery Schedulers I and II. Contributes to work on pilots and projects, preparing analyses, and patient care coordination.

What You’ll Do

• Schedule surgical procedures, testing, and pre-op appointments.
• Obtains insurance authorizations and oversees the management of consent forms for surgical procedures.
• Schedule, confirm, and reschedule appointments.
• Oversees Provider schedule templates and inputs monthly schedules.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Gathers data and analyzes scheduling efficiencies.
• Performs enhanced recovery and/of Surgical Home Coordination.

General Requirements

• EDUCATION: High School Diploma or equivalent. Bachelor's degree preferred.
• CREDENTIALS/LICENSURE: None
• MINIMUM EXPERIENCE: Minimum 3-5 years’ of experience as a Surgery Scheduler

Why Join Trinity Health IHA Medical Group?

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.
• A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you’re passionate about helping others and providing exceptional customer service, we’d love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.