Brain & Spine Surgery Scheduler | Day Shift & Growth

IHA; Chelsea (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Trinity Health IHA Medical Group in Southeast Michigan is seeking a compassionate Surgery Scheduler to join our team. You will be the first point of contact for patients and providers, coordinating surgical procedures, testing, and pre-op appointments while ensuring a smooth patient experience.

You will obtain insurance authorizations, manage consent forms, schedule and adjust appointments, support billing processes, and assist with MyChart communications.

Qualifications

• High School diploma or equivalent; Bachelor's degree preferred.
• 3–5 years of experience as a Surgery Scheduler.
• Experience scheduling surgical procedures and pre-op appointments.

Responsibilities

• Schedule surgical procedures, testing, and pre-op appointments.
• Obtains insurance authorizations and oversees consent forms for surgical procedures.
• Schedule, confirm, and reschedule appointments.
• Overseas Provider schedule templates and inputs monthly schedules.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Gathers data and analyzes scheduling efficiencies.

Skills

Scheduling

Customer service

Communication

Team coordination

Data analysis

Education

High School diploma or equivalent

Bachelor's degree preferred

Tools

MyChart

Job description

Trinity Health IHA Medical Group in Southeast Michigan is seeking a compassionate Surgery Scheduler to join our team. You will be the first point of contact for patients and providers, coordinating surgical procedures, testing, and pre-op appointments while ensuring a smooth patient experience.

You will obtain insurance authorizations, manage consent forms, schedule and adjust appointments, support billing processes, and assist with MyChart communications.