Brain & Spine Surgery Scheduler - Patient Care Lead

Trinity Health; Chelsea (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Trinity Health IHA Medical Group is seeking a patient-focused Surgery Scheduler to join our team in Michigan. You will be the first contact for patients, scheduling surgical procedures and meetings while supporting providers and ensuring high-quality patient care.

Responsibilities include obtaining authorizations, managing consent forms, maintaining schedules, and assisting with billing and documentation. This full-time, day-shift role offers growth opportunities within a mission-driven

Qualifications

• High School Diploma or equivalent; Bachelor's degree preferred.
• 3-5 years of experience as a Surgery Scheduler.
• Strong scheduling and patient communication skills.

Responsibilities

• Schedule surgical procedures, testing, and pre-op appointments.
• Obtain insurance authorizations and manage consent forms for procedures.
• Schedule, confirm, and reschedule patient appointments.
• Maintain provider schedule templates and inputs.
• Collect payments and support accurate billing processes.
• Assist with patient communications and MyChart support.
• Maintain patient records and support day-to-day operations.
• Gather data and analyze scheduling efficiencies.
• Support Surgical Home Coordination.

Skills

Scheduling

Customer service

Communication

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

MyChart

Job description

Trinity Health IHA Medical Group is seeking a patient-focused Surgery Scheduler to join our team in Michigan. You will be the first contact for patients, scheduling surgical procedures and meetings while supporting providers and ensuring high-quality patient care.

Responsibilities include obtaining authorizations, managing consent forms, maintaining schedules, and assisting with billing and documentation. This full-time, day-shift role offers growth opportunities within a mission-driven