Box Office Ticketing Specialist

Arizona Cardinals; Glendale (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Tuition reimbursement

Complimentary season tickets

Daily free lunch

Job summary

The Arizona Cardinals are seeking a Representatives, Ticket Operations to support the box office. This in-person role assists with ticket sales, customer service, and order processing for Stadium events.

Primary duties include handling sales across multiple channels, maintaining accuracy of fees, and staying current on events at State Farm Stadium. Strong communication and flexibility are required for evenings, weekends, and holidays.

Qualifications

• High School diploma or equivalent required.
• Experience with money or ticket handling preferred.
• Familiarity with ticketing systems, especially SeatGeek, is preferred.
• Excellent communication and organizational skills are essential.
• Ability to stand and move for extended periods; lift up to 25 lbs.
• Flexible schedule including evenings, weekends, and holidays; background check required.

Responsibilities

• Process ticket sales in person, by phone, online, and by mail.
• Provide outstanding customer service and resolve issues or complaints.
• Use technology to process orders (computers, cell phones).
• Determine and collect applicable fees; guide patron decisions and issue tickets.
• Process and verify credit card purchases.
• Stay informed about State Farm Stadium offerings and events.
• Operate the SeatGeek ticketing system.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Stand/walk for long periods

Flexibility with evenings/weekends/hol

Education

High School diploma or equivalent

Tools

SeatGeek ticketing system

Job description

The Arizona Cardinals are seeking a Representatives, Ticket Operations to support the box office. This in-person role assists with ticket sales, customer service, and order processing for Stadium events.

Primary duties include handling sales across multiple channels, maintaining accuracy of fees, and staying current on events at State Farm Stadium. Strong communication and flexibility are required for evenings, weekends, and holidays.