Ticket Operations Specialist - In-Person Box Office

Arizona Cardinals Football Club; Glendale (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, dental, and vision

401(k) with match

Paid time off

Holiday pay

Maternity/Paternity

Medical support

FSAs / HSA

Cardinals merch discounts

Tuition reimbursement

Free lunch

Season tickets

Gym memberships

Job summary

The Arizona Cardinals Football Club is seeking a Representative, Ticket Operations to support all box office activities at State Farm Stadium in Glendale, AZ. This in-person role reports to the Director of Ticket Operations and requires the ability to work long hours, including evenings, weekends, and holidays.

Responsibilities include processing ticket sales in person, by phone, and online, delivering excellent customer service, handling payments, and staying current on stadium offerings and

Qualifications

• HS diploma or equivalent required.
• Previous money or ticket handling experience preferred.
• Familiarity with SeatGeek ticketing system preferred.
• Excellent communication and organizational skills; ability to multi-task and work in a fast-paced environment.
• Must be able to stand and lift up to 25 lbs; long hours including evenings, weekends, and holidays.

Responsibilities

• Process ticket sales in person, by phone, online, and by mail.
• Provide excellent customer service and resolve issues or complaints.
• Use technology to process orders (computers, cell phones).
• Determine and collect appropriate fees and issue tickets.
• Process and verify credit card purchases and stay current on Stadium offerings.
• Operate SeatGeek ticketing system and perform duties as assigned.

Skills

Customer service

Communication

Organizational skills

Ticketing

Multi-tasking

Education

High School diploma or equivalent

Tools

SeatGeek ticketing system

Job description

The Arizona Cardinals Football Club is seeking a Representative, Ticket Operations to support all box office activities at State Farm Stadium in Glendale, AZ. This in-person role reports to the Director of Ticket Operations and requires the ability to work long hours, including evenings, weekends, and holidays.

Responsibilities include processing ticket sales in person, by phone, and online, delivering excellent customer service, handling payments, and staying current on stadium offerings and