Game-Day Box Office Associate (Part-Time)

CACTI Park; West Palm Beach (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

CACTI Park of the Palm Beaches is seeking a friendly Ticket Seller to enhance the guest experience at our stadium. You will handle ticketing, Will Call, and related sales while delivering excellent service to fans.

The role requires a positive attitude, reliability, and the ability to work evenings, weekends, and holidays during the season. Prior box office or cash handling experience is a plus.

Qualifications

• High school diploma or GED preferred.
• Must be customer-service oriented and have a fan-friendly attitude.
• Ability to figure simple mathematical problems.
• Ability to communicate effectively with staff and customers.
• Professionalism.
• Ability to respond effectively to the most sensitive inquiries or complaints.
• Must be reliable and exhibit commitment to meeting both the work schedule and job requirements.
• Bilingual is a plus.
• Possess a high level of honesty and integrity.
• Ability to work irregular/extended hours, including nights, weekends and holidays as needed. Game days could range from 3-7 working hours.
• COM experience preferred.

Responsibilities

• Help CACTI Park of the Palm Beaches stay “game-ready” by fulfilling game day duties with exceptional customer service.
• Answer questions concerning events, tickets, schedules and coming attractions.
• Sell, refund, upgrade and exchange multiple types of tickets.
• Collect and deposit all money received or generated.
• Validate and report coupons, flyers, vouchers, gift cards and other material offering discounts or complimentary tickets.
• Complete and balance daily sales reports.

Skills

Customer service

Bilingual (plus)

Effective communication

Reliability

Education

High school diploma or GED

Job description

CACTI Park of the Palm Beaches is seeking a friendly Ticket Seller to enhance the guest experience at our stadium. You will handle ticketing, Will Call, and related sales while delivering excellent service to fans.

The role requires a positive attitude, reliability, and the ability to work evenings, weekends, and holidays during the season. Prior box office or cash handling experience is a plus.