Box Office Supervisor – Live Events & Fan Experience

SoFi Stadium and Hollywood Park; Inglewood (CA); On-site; USD 38,572 - 45,460; Full time

Job summary

Hollywood Park in Inglewood, CA is seeking an Assistant Box Office Manager to provide clerical, administrative, and daily/event day support for the Box Office and Ticket Operations Team. The ideal candidate has box office and customer service experience, and knowledge of cash handling with a fan-first mindset.

Compensation: $28.00 - $33.00 per hour; on-site, full-time role in Inglewood, CA. Bilingual Spanish is a plus and a strong customer service background is essential to thrive in a

Qualifications

• Undergraduate degree or equivalent preferred.
• 2+ years of Box Office experience with supervisory or management experience in a stadium, arena, or large theater facility.
• Proven record of accountability in large volume cash handling.
• Strong customer service orientation; conflict resolution in a high-profile environment.
• Solid knowledge of front of house operations.
• Proficiency with PCs.
• Experience with TM1 Sales, TM Archtics, and/or TM Host.
• Knowledge of HRIS scheduling/reporting is a plus.
• Remain flexible, open-minded, and enthusiastic to take on new projects.
• Excellent verbal and written communication in English; organizational and time management skills.
• Bilingual in Spanish is a plus.

Responsibilities

• Provide supervision of part-time Box Office staff, including recruitment, retention, training, scheduling, and disciplinary actions.
• Support non-event Box Office operations including daily sales reconciliation and reporting.
• Oversee cash handling procedures: seller bank prep, deposits, daily settlement, and vault management.
• Coordinate events and serve as Manager on Duty as assigned.
• Maintain Box Office/Ticket Operations offices and equipment.
• Support Ticket Operations with event ticketing needs.

Skills

Customer Service

Conflict Resolution

Front of House

Time Management

Organizational Skills

PC Proficiency

HRIS Scheduling/Reporting

Bilingual Spanish

Education

Undergraduate degree

Equivalent experience

Tools

TM1 Sales

TM Archtics

TM Host

HRIS systems

Job description

Hollywood Park in Inglewood, CA is seeking an Assistant Box Office Manager to provide clerical, administrative, and daily/event day support for the Box Office and Ticket Operations Team. The ideal candidate has box office and customer service experience, and knowledge of cash handling with a fan-first mindset.

Compensation: $28.00 - $33.00 per hour; on-site, full-time role in Inglewood, CA. Bilingual Spanish is a plus and a strong customer service background is essential to thrive in a