Assistant Box Office Manager — Fan-First Live Events

Hollywood Park Management Company, LLC.; Inglewood (CA); In loco; USD 38.572 - 45.460; Tempo pieno

Descrizione del lavoro

Hollywood Park in Inglewood, CA seeks an Assistant Box Office Manager to lead daily ticket operations, supervise part‑time staff, and ensure accurate cash handling. The role blends clerical, administrative, and event‑day duties within a premier sports and entertainment venue.

Ideal candidates bring 2+ years Box Office experience, strong customer service, knowledge of front‑of‑house operations, and proficiency with TM1 Sales, TM Archits, or TM Host. Degree preferred; bilingual skills a plus.

Competenze

• 2+ years Box Office experience with supervisory or management experience in a stadium, arena, or large theater facility preferred.
• Proven ability in conflict resolution in a high profile, high volume environment.
• Excellent verbal and written communication in English.

Mansioni

• Assist the Sr. Manager, Ticket Services and Box Office with supervision of part‑time Box Office Staff, including recruitment, retention, training, scheduling, and disciplinary actions.
• Provide support for non‑event Box Office operations including management of part‑time staff, daily sales reconciliation, and daily reports.
• Oversee Box Office cash handling procedures including seller bank preparation, distribution, cash deposits, and daily settlement.

Conoscenze

Customer service

Conflict resolution

Front of house

Cash handling

English communication

Formazione

Undergraduate degree or equivalent

Strumenti

TM1 Sales

TM Archits

TM Host

HRIS scheduling

Descrizione del lavoro

Hollywood Park in Inglewood, CA seeks an Assistant Box Office Manager to lead daily ticket operations, supervise part‑time staff, and ensure accurate cash handling. The role blends clerical, administrative, and event‑day duties within a premier sports and entertainment venue.

Ideal candidates bring 2+ years Box Office experience, strong customer service, knowledge of front‑of‑house operations, and proficiency with TM1 Sales, TM Archits, or TM Host. Degree preferred; bilingual skills a plus.