Box Office Supervisor & Guest Services Coach

Kinsley Power Systems; Reno (NV); Vor Ort; USD 21.000 - 39.000; Vollzeit

Zusammenfassung

Kinsley Power Systems in Reno, NV is seeking a Box Office Supervisor to oversee daily ticketing operations and guest service. You will supervise a team, coach staff, monitor access to ticket purchases, and ensure adherence to company guidelines during events.

This role requires strong communication, crowd control, the ability to multi-task under pressure, and experience with Ticketmaster systems. Flexibility for holidays, nights, and weekends is essential.

Qualifikationen

• Previous supervisory experience required.
• Minimum age of 21.
• 2-3 years’ box office experience with Ticketmaster preferred.

Aufgaben

• Oversee day-to-day box office operations.
• Interview, coach and counsel Box Office team members and train performance.
• Monitor access to ticket purchases daily.
• Review schedules for coverage during events, holidays, or low business.
• Control labor and equipment costs; review payroll and forecasts.
• Respond to guest inquiries and train on service standards.
• Supervise box office before each show and cover for manager on days off.
• Attend meetings to stay informed of rules and procedures.

Kenntnisse

Supervision

Staff coaching

Crowd control

Multi-tasking

Customer service

Communication

Ausbildung

High School Diploma or GED

Tools

Ticketmaster

Microsoft Office

Jobbeschreibung

Kinsley Power Systems in Reno, NV is seeking a Box Office Supervisor to oversee daily ticketing operations and guest service. You will supervise a team, coach staff, monitor access to ticket purchases, and ensure adherence to company guidelines during events.

This role requires strong communication, crowd control, the ability to multi-task under pressure, and experience with Ticketmaster systems. Flexibility for holidays, nights, and weekends is essential.