Box Office Supervisor: Dynamic Show & Ticketing Ops

HOB Entertainment, LLC; New Orleans (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

Live Nation Entertainment, including HOB Entertainment venues, seeks a Box Office Supervisor to oversee daily operations and deliver exceptional guest service. You will manage ticket sales, reconcile cash, and ensure accurate event builds in Ticketmaster while coordinating staff for every show.

The role requires 2+ years in Box Office management, Ticketmaster experience, and strong leadership, organizational, and communication skills. Evening, weekend, and holiday hours are required.

Qualifications

• Minimum two years Box Office / Ticketing supervisory or management experience.
• Ticketmaster experience required.
• High School Diploma required.
• College Degree preferred.
• Proficient typing skills required.
• Ability to lead, organize, motivate staff and handle difficult situations with tact.
• Experience with computerized ticketing operations and related software.

Responsibilities

• Supervise Day-to-day Box Office operations and provide top-tier guest service.
• Reconcile and manage ticket sales, cash drawers and reports.
• Maintain and modify ticketed events in Ticketmaster; manage show inventories.
• Coordinate staffing levels, recruitment, and staff discipline per policy.
• Support night-of-show operations and communicate with artists, labels and management.

Skills

Leadership

Ticketmaster Host system

Guest relations

Communication

Typing

Education

High School Diploma

College Degree preferred

Tools

Ticketmaster Host system

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Live Nation Entertainment, including HOB Entertainment venues, seeks a Box Office Supervisor to oversee daily operations and deliver exceptional guest service. You will manage ticket sales, reconcile cash, and ensure accurate event builds in Ticketmaster while coordinating staff for every show.

The role requires 2+ years in Box Office management, Ticketmaster experience, and strong leadership, organizational, and communication skills. Evening, weekend, and holiday hours are required.