Guest Experience Specialist — Front Desk (Flexible Shifts)

Kinsley Power Systems; Reno (NV); On-site; USD 30,000 - 42,000; Full time

Job summary

Kinsley Power Systems is seeking a guest services professional in Reno, NV to manage check-ins, check-outs and guest requests with a friendly, proactive approach. You will handle payments, balance cash drawers, answer phones, and use the hotel system to manage reservations and guest accounts while maintaining knowledge of local attractions and services.

This role requires flexibility to work nights, weekends and holidays, strong reading and writing skills, and at least 16 years old; prior hotel

Qualifications

• Experience in hotel reservations or related field.
• Ability to read, write and perform basic math.
• Must be at least 16 years old.

Responsibilities

• Greet and check-in/check-out guests and adapt for changes.
• Secure payment and adjust billing as needed.
• Answer phones and manage reservations and payments.
• Balance room charges and maintain guest accounts.
• Respond to guest inquiries and provide local information.
• Coordinate with hotel departments to ensure service.
• Follow safety procedures and report incidents.
• Complete cashier and closing reports.

Skills

Clerical

Following instructions

Memorization

Shift flexibility

Education

Hotel reservation experience

Job description

Kinsley Power Systems is seeking a guest services professional in Reno, NV to manage check-ins, check-outs and guest requests with a friendly, proactive approach. You will handle payments, balance cash drawers, answer phones, and use the hotel system to manage reservations and guest accounts while maintaining knowledge of local attractions and services.

This role requires flexibility to work nights, weekends and holidays, strong reading and writing skills, and at least 16 years old; prior hotel