VIP Casino Guest Relations Specialist

Kinsley Power Systems; Reno (NV); On-site; USD 30,000 - 40,000; Part time

Job summary

Kinsley Power Systems is seeking a Guest Services Team Member in Reno, Nevada. The successful candidate will be responsible for answering calls and processing requests from guests while providing excellent service on the casino floor. Ideal candidates should have casino experience, excellent communication skills, and be flexible with working hours.

This role requires a minimum age of 21 years and the ability to maintain a Gaming License. Join us to enhance guest experiences in a vibrant casino environment.

Qualifications

• Must be 21 years of age or older.
• Must have casino experience.
• Must work weekends.
• Ability to maintain appropriate Gaming License & Alcohol Awareness card.

Responsibilities

• Answer calls and process requests from guests.
• Walk the casino floor to greet guests and sign up new players.
• Promote Infinity Rewards and evaluate guests for promotions.
• Assist guests with reservations for restaurants and hotels.

Skills

Effective communication

Time management

Problem solving

Decision making

Clerical skills

Influencing others

Education

Previous experience in casino/resort industry

Tools

Player Tracking System

Job description

Kinsley Power Systems is seeking a Guest Services Team Member in Reno, Nevada. The successful candidate will be responsible for answering calls and processing requests from guests while providing excellent service on the casino floor. Ideal candidates should have casino experience, excellent communication skills, and be flexible with working hours.

This role requires a minimum age of 21 years and the ability to maintain a Gaming License. Join us to enhance guest experiences in a vibrant casino environment.