Box Office Attendant — Live Music Festivals

Insomniac Holdings, LLC; Orlando (FL); On-site; USD 23,000 - 26,000; Full time

Job summary

Insomniac Holdings, LLC invites applications for a Box Office Attendant role. You will deliver high-level customer service related to ticketing at the box office or resolution areas, verify patron information, and distribute tickets accurately.

The position requires comfort with computer systems, the ability to de-escalate issues, and a commitment to complete background checks and pre-employment drug testing. The work environment is fast-paced and customer-focused.

Qualifications

• Sales and customer service experience preferred.
• Comfortable using a computer and basic software.
• Ability to de-escalate situations professionally.
• Commitment to background check and post-offer drug/alcohol test.

Responsibilities

• Assist patrons at the box office or resolution areas.
• Verify name, email, and payment to distribute tickets accurately.
• Resolve scanning issues at the gate promptly and politely.
• Handle cash and credit transactions using Front Gate POS system.
• Maintain a professional, upbeat attitude in a fast-paced environment.
• Provide accurate information about events and venue policies.

Skills

Sales

Customer service

Cash handling

POS systems

Job description

Insomniac Holdings, LLC invites applications for a Box Office Attendant role. You will deliver high-level customer service related to ticketing at the box office or resolution areas, verify patron information, and distribute tickets accurately.

The position requires comfort with computer systems, the ability to de-escalate issues, and a commitment to complete background checks and pre-employment drug testing. The work environment is fast-paced and customer-focused.