Box Office Assistant

Elim Park; Brookfield (CT); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Medical insurance

Life insurance

Long-term disability

Paid time off (PTO)

Job summary

Elim Park’s Box Office in Cheshire, CT is seeking a part-time Box Office Sales Associate for an 8–12 hour per week, job-share arrangement. Responsibilities include processing ticket sales in person, by phone, and online, delivering friendly customer service, and assisting with group sales and events.

Qualified candidates have a high school diploma, prior sales or customer service experience, strong communication and organizational skills, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent.
• Previous sales or customer service experience.
• Strong communication, organization, and attention‑to‑detail skills.
• Proficiency with Microsoft Office.
• Experience with ticketing systems; Tix experience preferred.
• Ability to work independently and as part of a team.
• Reliable, professional, and customer-focused.
• Flexibility to work evenings, weekends, and additional hours during busy periods.

Responsibilities

• Process ticket sales in person, by phone, and online
• Provide friendly, professional customer service and respond to patron inquiries
• Develop group sales leads and assist with group sales and lunch reservations
• Monitor attendance and box office sales and maintain accurate transaction records
• Balance and secure the sales drawer and prepare routine sales reports
• Prepare ticket orders and confirmations
• Manage usher recruitment, scheduling, and assignments
• Assist with show-night preparations, special events, promotions, and season launches
• Maintain ticketing system information, including loading new seasons
• Assist with administrative projects, mailings, and other duties as needed

Skills

Communication skills

Organization

Attention to detail

Microsoft Office

Education

High school diploma or equivalent

Tools

Ticketing systems

Tix experience

Job description

Job DetailsJob Location: CHESHIRE, CT 06410Salary Range: $20.00 HourlyBox Office AssistantPart‑Time | Job Share | 8–12 hours/week | Cheshire, CTNelson Hall, a professional 342-seat concert hall located on the beautiful Elim Park campus in Cheshire, CT, is seeking a customer-focused and detail-oriented Box Office Sales Associate for a job-sharing position. This is an excellent opportunity for someone who enjoys working with people and has a passion for the performing arts.Experience a Workplace Where Culture, Wellness, and Purpose Come TogetherStep into a uniquely inspiring environment where meaningful work meets a mission-driven culture. As a nonprofit, faith‑based organization, we are dedicated to redefining senior living—celebrating life, dignity, and connection in everything we do.Here, you’ll have the opportunity to build genuine relationships and witness the impact of your care each day.Be part of a mission that mattersForm meaningful connectionsThrive in a supportive, values‑driven workplaceChoose a career with purpose and lasting impactDiscover the difference. See it for yourself at Elimpark.org

Responsibilities

• Process ticket sales in person, by phone, and online
• Provide friendly, professional customer service and respond to patron inquiries
• Develop group sales leads and assist with group sales and lunch reservations
• Monitor attendance and box office sales and maintain accurate transaction records
• Balance and secure the sales drawer and prepare routine sales reports
• Prepare ticket orders and confirmations
• Manage usher recruitment, scheduling, and assignments
• Assist with show-night preparations, special events, promotions, and season launches
• Maintain ticketing system information, including loading new seasons
• Assist with administrative projects, mailings, and other duties as needed

Qualifications

• High school diploma or equivalent
• Previous sales or customer service experience
• Strong communication, organization, and attention‑to‑detail skillsProficiency with Microsoft Office
• Experience with ticketing systems; Tix experience preferred
• Ability to work independently and as part of a team
• Reliable, professional, and customer-focused
• Flexibility to work evenings, weekends, and additional hours during busy periods

Schedule & Requirements

• 8–12 hours per week in a job‑sharing arrangement, alternating daily hours with another Box Office Associate
• Regular box office hours: Tuesday–Friday, 10:00 AM–2:00 PM, with additional hours during performances and special events
• Ability to sit, stand, walk, and climb stairs as needed
• Ability to lift up to 50 pounds
• Comfortable working occasionally in a theater environment with low lighting and moderate noise

Benefits

• All full‑time positions include a comprehensive benefits package, including medical insurance, company‑paid life insurance, and long‑term disability coverage.
• Employees who are hired to work more than 14 hours per week are eligible to accrue paid time off (PTO).
• Additional employee discounts and benefits are offered.

Elim Park is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.