Box Office Assistant

Elim Park Baptist Home; Cheshire (CT); Hybrid; USD 23,000 - 32,000; Part time

Benefits offered by this job

Benefits package

PTO eligibility

Employee discounts

Job summary

Elim Park Baptist Home in Cheshire, CT seeks a part-time Box Office Assistant for Nelson Hall. The role handles ticket sales in person, by phone, and online, delivering friendly service and maintaining records. You will support group sales, usher coordination, and show-night prep in a mission-driven, faith-based nonprofit setting.

Hours are 8–12 per week in a shared schedule; evenings and weekends required. Competitively paid with benefits after eligibility, and PTO accrual for eligible staff.

Qualifications

• High school diploma or equivalent.
• Previous sales or customer service experience.
• Proficiency with Microsoft Office.
• Experience with ticketing systems; Tix experience preferred.
• Ability to work independently and as part of a team.

Responsibilities

• Process ticket sales in person, by phone, and online.
• Provide friendly, professional customer service and respond to patron inquiries.
• Develop group sales leads and assist with group sales and lunch reservations.
• Monitor attendance and box office sales and maintain accurate transaction records.
• Balance and secure the sales drawer and prepare routine sales reports.
• Prepare ticket orders and confirmations.
• Manage usher recruitment, scheduling, and assignments.
• Assist with show-night preparations, special events, promotions, and season launches.
• Maintain ticketing system information, including loading new seasons.
• Assist with administrative projects, mailings, and other duties as needed.

Skills

Customer service

Sales experience

Communication

Microsoft Office

Ticketing system

Education

High school diploma or equivalent

Tools

Ticketing system

POS systems

Job description

Job Details

Job Location: CHESHIRE, CT 06410

Salary Range: $20.00 Hourly

Box Office Assistant

Part-Time | Job Share | 8–12 hours/week | Cheshire, CT

Nelson Hall, a professional 342-seat concert hall located on the beautiful Elim Park campus in Cheshire, CT, is seeking a customer-focused and detail-oriented Box Office Sales Associate for a job-sharing position. This is an excellent opportunity for someone who enjoys working with people and has a passion for the performing arts.

Experience a Workplace Where Culture, Wellness, and Purpose Come Together

Step into a uniquely inspiring environment where meaningful work meets a mission-driven culture. As a nonprofit, faith-based organization, we are dedicated to redefining senior living—celebrating life, dignity, and connection in everything we do.

Here, you’ll have the opportunity to build genuine relationships and witness the impact of your care each day.

• Be part of a mission that matters
• Form meaningful connections
• Thrive in a supportive, values-driven workplace
• Choose a career with purpose and lasting impact

Discover the difference. See it for yourself at Elimpark.org

Responsibilities

• Process ticket sales in person, by phone, and online
• Provide friendly, professional customer service and respond to patron inquiries
• Develop group sales leads and assist with group sales and lunch reservations
• Monitor attendance and box office sales and maintain accurate transaction records
• Balance and secure the sales drawer and prepare routine sales reports
• Prepare ticket orders and confirmations
• Manage usher recruitment, scheduling, and assignments
• Assist with show-night preparations, special events, promotions, and season launches
• Maintain ticketing system information, including loading new seasons
• Assist with administrative projects, mailings, and other duties as needed

Qualifications

• High school diploma or equivalent
• Previous sales or customer service experience
• Strong communication, organization, and attention-to-detail skills
• Proficiency with Microsoft Office
• Experience with ticketing systems; Tix experience preferred
• Ability to work independently and as part of a team
• Reliable, professional, and customer-focused
• Flexibility to work evenings, weekends, and additional hours during busy periods

Schedule & Requirements

• 8–12 hours per week in a job‑sharing arrangement, alternating daily hours with another Box Office Associate
• Regular box office hours: Tuesday–Friday, 10:00 AM–2:00 PM, with additional hours during performances and special events
• Ability to sit, stand, walk, and climb stairs as needed
• Ability to lift up to 50 pounds
• Comfortable working occasionally in a theater environment with low lighting and moderate noise

• All full-time positions include a comprehensive benefits package, including medical insurance, company-paid life insurance, and long-term disability coverage.
• Employees who are hired to work more than 14 hours per week are eligible to accrue paid time off (PTO).
• Additional employee discounts and benefits are offered.

Elim Park is an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status