Box Office Sales Assistant

ELIM PARK; Ives Corner (CT); On-site; USD 21,000 - 28,000; Part time

Job summary

Elim Park is seeking a customer-focused Box Office Sales Associate for a part-time, job-sharing role at Nelson Hall in Cheshire, CT. The position supports ticket sales in person, by phone, and online and requires strong customer service and attention to detail.

The role involves assisting with group sales, usher scheduling, and show-night preparations, with regular hours Tue–Fri 10:00 AM–2:00 PM and additional events. A nonprofit, faith-based setting offers a values-driven workplace.

Qualifications

• High school diploma or equivalent required.
• Experience in sales or customer service preferred.
• Strong communication, organization and attention to detail.

Responsibilities

• Process ticket sales in person, by phone, and online.
• Provide friendly, professional customer service and respond to inquiries.
• Develop group sales leads and assist with group sales and lunch reservations.
• Monitor attendance and box office sales; maintain transaction records.
• Balance and secure the sales drawer and prepare routine sales reports.
• Prepare ticket orders and confirmations.
• Manage usher recruitment, scheduling, and assignments.
• Assist with show-night preparations, special events, and season launches.
• Maintain ticketing system information and load new seasons.
• Assist with administrative projects and mailings as needed.

Skills

Customer service

Communication

Organization

Attention to detail

Teamwork

Reliability

Education

High school diploma

Tools

Microsoft Office

Ticketing systems

Tix

Job description

Box Office AssistantPart-Time | Job Share | 8–12 hours/week | Cheshire, CTNelson Hall, a professional 342-seat concert hall located on the beautiful Elim Park campus in Cheshire, CT, is seeking a customer-focused and detail-oriented Box Office Sales Associate for a job-sharing position. This is an excellent opportunity for someone who enjoys working with people and has a passion for the performing arts.Experience a Workplace Where Culture, Wellness, and Purpose Come TogetherStep into a uniquely inspiring environment where meaningful work meets a mission-driven culture. As a nonprofit, faith-based organization, we are dedicated to redefining senior living—celebrating life, dignity, and connection in everything we do.Here, you’ll have the opportunity to build genuine relationships and witness the impact of your care each day.Be part of a mission that mattersForm meaningful connectionsThrive in a supportive, values-driven workplaceChoose a career with purpose and lasting impactDiscover the difference. See it for yourself at Elimpark.orgResponsibilitiesProcess ticket sales in person, by phone, and onlineProvide friendly, professional customer service and respond to patron inquiriesDevelop group sales leads and assist with group sales and lunch reservationsMonitor attendance and box office sales and maintain accurate transaction recordsBalance and secure the sales drawer and prepare routine sales reportsPrepare ticket orders and confirmationsManage usher recruitment, scheduling, and assignmentsAssist with show-night preparations, special events, promotions, and season launchesMaintain ticketing system information, including loading new seasonsAssist with administrative projects, mailings, and other duties as neededQualificationsHigh school diploma or equivalentPrevious sales or customer service experienceStrong communication, organization, and attention-to-detail skillsProficiency with Microsoft OfficeExperience with ticketing systems; Tix experience preferredAbility to work independently and as part of a teamReliable, professional, and customer-focusedFlexibility to work evenings, weekends, and additional hours during busy periodsSchedule & Requirements8–12 hours per week in a job-sharing arrangement, alternating daily hours with another Box Office AssociateRegular box office hours: Tuesday–Friday, 10:00 AM–2:00 PM, with additional hours during performances and special eventsAbility to sit, stand, walk, and climb stairs as neededAbility to lift up to 50 poundsComfortable working occasionally in a theater environment with low lighting and moderate noiseAll full-time positions include a comprehensive benefits package, including medical insurance, company-paid life insurance, and long-term disability coverage. Employees who are hired to work more than 14 hours per week are eligible to accrue paid time off (PTO). Additional employee discounts and benefits are offered.Elim Park is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status