Boutique Hotel Guest Experience Concierge

Staypineapple; Portland (OR); On-site; USD 22,309 - 31,774; Full time

Benefits offered by this job

Flexible PTO

Medical/Dental/Vision insurance

401(k)

Pet insurance

Hotel discounts

Food & Beverage discounts

Learning & growth opportunities

Job summary

A boutique hotel chain located in Portland is seeking a Guest Services Agent to provide exceptional hospitality. This entry-level position involves handling front desk duties, assisting guests with their luggage, and ensuring a positive experience from check-in to check-out. The ideal candidate has a high school diploma, relevant experience, and strong customer service skills. Benefits include competitive pay, flexible PTO, and discounts on hotel services. Join a dynamic team focused on creating memorable guest experiences.

Qualifications

• Three to six months related experience preferred.
• Ability to effectively interact with all hotel guests and team members.
• Ability to quickly assess situations and create effective solutions.

Responsibilities

• Completing daily front desk duties including check-ins/outs and room scheduling.
• Assist arriving and departing guests with their luggage.
• Act as a point of reference for guests that require assistance.

Skills

Customer service

Problem-solving

Positive interaction

Knowledge of local attractions

Education

High School Diploma or equivalent

Tools

Microsoft Windows

Microsoft Office

Job description

A boutique hotel chain located in Portland is seeking a Guest Services Agent to provide exceptional hospitality. This entry-level position involves handling front desk duties, assisting guests with their luggage, and ensuring a positive experience from check-in to check-out. The ideal candidate has a high school diploma, relevant experience, and strong customer service skills. Benefits include competitive pay, flexible PTO, and discounts on hotel services. Join a dynamic team focused on creating memorable guest experiences.