Boutique Guest Experience Concierge

Lodgeatstehekin; Washington; On-site; USD 20,457 - 29,136; Full time

Job summary

A hospitality property in Washington is seeking a dedicated Concierge to enhance guest loyalty through outstanding service. Responsibilities include assisting guests with dining reservations, spa appointments, and providing local information. Ideal candidates should have a high school diploma, proven customer service experience, and excellent communication skills. Join our team to ensure memorable experiences for guests and maintain high service standards in a dynamic environment.

Qualifications

• High School Diploma or GED preferred.
• Previous experience in customer service.
• Ability to interact with a diverse range of people.
• Basic math skills and the ability to operate office equipment.
• Exceptional customer service abilities.

Responsibilities

• Provide exceptional service to guests to create loyalty.
• Assist guests with reservations for dining, spa, and general information.
• Ensure guest satisfaction and handle complaints.
• Promote the property’s amenities effectively.
• Maintain a safe and clean facility environment.

Skills

Customer service

Communication skills

Organization

Team leadership

Problem-solving

Basic math skills

Education

High School Diploma or GED

Tools

Office equipment

Job description

A hospitality property in Washington is seeking a dedicated Concierge to enhance guest loyalty through outstanding service. Responsibilities include assisting guests with dining reservations, spa appointments, and providing local information. Ideal candidates should have a high school diploma, proven customer service experience, and excellent communication skills. Join our team to ensure memorable experiences for guests and maintain high service standards in a dynamic environment.