Boutique Hotel Front Office Leader

Kimpton Hotels & Restaurants; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Kimpton Hotels & Restaurants in Los Angeles seeks a Front Office Manager to lead all Front Office operations, provide mentorship, and maintain a high level of guest service.

The role requires 2 years of management experience in hospitality, a bachelor's degree preferred, and the ability to handle difficult situations with integrity. Experience with Opera and Microsoft Office Suite is preferred; flexible schedule required, including evenings, weekends, and holidays.

Qualifications

• 2 years of management experience in hospitality or similar industry.
• Ability to diplomatically deal with difficult situations and people with integrity.
• Excellent written and spoken communication skills.

Responsibilities

• Lead all Front Office operations, set and maintain a high level of guest service.
• Provide support, mentorship, and coaching to the team.
• Supervise all duties performed by the Front Office team.
• Schedule for all areas of operation and ensure coverage for shifts.

Skills

Leadership

Communication

Guest service

Education

Bachelor's degree preferred

Tools

Opera

Microsoft Office

Job description

Kimpton Hotels & Restaurants in Los Angeles seeks a Front Office Manager to lead all Front Office operations, provide mentorship, and maintain a high level of guest service.

The role requires 2 years of management experience in hospitality, a bachelor's degree preferred, and the ability to handle difficult situations with integrity. Experience with Opera and Microsoft Office Suite is preferred; flexible schedule required, including evenings, weekends, and holidays.