Guest Experience Leader - Front Desk Manager

Aimbridge Hospitality; Culver City (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision

Short-Term and Long-Term Disability

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Manager OEM in the Los Angeles area. You will supervise front desk operations, ensure warm guest experiences from check-in to check-out, and drive smooth processes while optimizing occupancy and revenue. The role emphasizes leadership, problem solving, and exemplary customer service.

Join a team that values hospitality excellence, ongoing coaching, and proactive problem resolution to turn stays into memorable visits for guests and employees alike.

Qualifications

• 2+ years of related experience in hospitality is preferred.
• Progressive hotel or related field supervisory experience.
• Proficient with Windows, spreadsheets and word processing.
• Ability to stay level headed in high-pressure situations.
• Valid driver's license for state requirements.

Responsibilities

• Guest Experience Extraordinaire: Deliver standout service from check-in to check-out.
• Front Desk Leader: Motivate and coach the team to sustain high standards.
• Smooth Operator: Identify and resolve issues to keep operations seamless.
• Revenue & Communication Ace: Support smart rate strategies and clear team communication.

Skills

Guest service

Leadership

Problem solving

Communication

Education

2-year college degree with 3+ years experience

4-year college degree with 1+ year experience

Job description

Aimbridge Hospitality is seeking a Front Desk Manager OEM in the Los Angeles area. You will supervise front desk operations, ensure warm guest experiences from check-in to check-out, and drive smooth processes while optimizing occupancy and revenue. The role emphasizes leadership, problem solving, and exemplary customer service.

Join a team that values hospitality excellence, ongoing coaching, and proactive problem resolution to turn stays into memorable visits for guests and employees alike.