Hospitality Front-of-House Leader — Memorable Guest Experience

Kimpton Hotels & Restaurants; Philadelphia (Philadelphia County); On-site; USD 60,000 - 75,000; Full time

Job summary

Kimpton Hotels & Restaurants seeks an experienced hospitality leader to manage front-of-house operations, train staff, and ensure exceptional guest experiences. You will oversee service standards, product knowledge, and staff development to support our boutique hotel restaurant.

Responsibilities include evaluating service performance, managing budgets, and coordinating marketing and procurement efforts to meet financial targets while maintaining high operation standards.

Qualifications

• Bachelor’s degree in Hospitality, Restaurant, or Culinary Management preferred.
• Minimum 2 years of management experience in hospitality or related field.
• Excellent interpersonal communication and problem-solving abilities.

Responsibilities

• Lead a front-of-house team with a focus on guest service and training.
• Evaluate restaurant performance and oversee service etiquette and product knowledge.
• Develop liquor and wine pricing strategies and supervise procurement.
• Assist in meeting financial targets through budgeting and marketing planning.
• Ensure daily cleanliness and coordination of service areas with GM and Chef.
• Interview, hire, and train employees and conduct regular performance evaluations.

Skills

Interpersonal skills

Problem-solving

Organizational ability

Education

Bachelor’s degree in Hospitality, Restaurant, or Culinary Management

Job description

Kimpton Hotels & Restaurants seeks an experienced hospitality leader to manage front-of-house operations, train staff, and ensure exceptional guest experiences. You will oversee service standards, product knowledge, and staff development to support our boutique hotel restaurant.

Responsibilities include evaluating service performance, managing budgets, and coordinating marketing and procurement efforts to meet financial targets while maintaining high operation standards.