Guest Experience Front Office Manager

Remington Hospitality; Los Angeles (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A prominent hotel management company seeks a Front Office Manager in Los Angeles to ensure exceptional guest relations and efficient office operations. Responsibilities include supervising front office staff, resolving guest complaints, and managing front desk activities. Candidates should possess strong communication skills and the ability to manage various duties effectively in a fast-paced environment.

Responsibilities

• Anticipate guest needs and acknowledge all guests.
• Ensure proper staffing levels of front office associates.
• Resolve guest complaints ensuring satisfaction.

Job description

A prominent hotel management company seeks a Front Office Manager in Los Angeles to ensure exceptional guest relations and efficient office operations. Responsibilities include supervising front office staff, resolving guest complaints, and managing front desk activities. Candidates should possess strong communication skills and the ability to manage various duties effectively in a fast-paced environment.