Boutique Experience Lead

Brobston Group; Beverly Hills (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Wellbeing days

Parental leave

Generous paid time off

401K and other incentives

Healthcare offerings

Job summary

CHANEL Beverly Hills is seeking a Boutique Facilitator to support sales and operations in delivering an exceptional client experience. The role involves assisting Sales Advisors, processing transactions, packaging merchandise, and aiding with inventory and cash handling.

A minimum of one year in related roles and a high school diploma are required. The position emphasizes teamwork, strong communication, and a passion for the CHANEL brand.

Qualifications

• Provide highest standards of service.
• Assist sales team and boutique operations.
• Handle receipts, refunds, and credits.
• Support packaging and inventory tasks.
• Accurate client data capture.

Responsibilities

• Support boutique operations to maximize client-facing time.
• Process receipts, refunds, and credits for customers.
• Oversee check refund procedures and cash handling.
• Assist with opening and closing of registers and deposits.
• Package merchandise per CHANEL standards and best practices.
• Answer phone calls to resolve client issues promptly.

Skills

Team player

Excellent communication

Client experience

Curiosity to learn

Brand passion CHANEL

Foreign language preferred

Education

High School Diploma

Job description

CHANEL Beverly Hills is seeking a Boutique Facilitator to support sales and operations in delivering an exceptional client experience. The role involves assisting Sales Advisors, processing transactions, packaging merchandise, and aiding with inventory and cash handling.

A minimum of one year in related roles and a high school diploma are required. The position emphasizes teamwork, strong communication, and a passion for the CHANEL brand.