Boutique Experience Specialist & Brand Ambassador

CHANEL

Beverly Hills (CA)

On-site

USD 70,776,000 - 80,317,000

Full time

2 hours ago

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Benefits offered by this job

Wellbeing resources

401K

Healthcare offerings

Paid time off

Job summary

CHANEL in Beverly Hills is seeking a Boutique Facilitator to support sales teams and ensure top-tier client experiences. You will be trained to be well-rounded across boutique operations and act as a key multi-functional team member to maximize client-facing time.

The role emphasizes collaboration, accurate transactions, inventory support, and data capture while upholding CHANEL standards. A one-year related experience and a high school diploma are required; schedule includes late nights,

Qualifications

Minimum 1 year of related experience.
Minimum High School Diploma.

Responsibilities

Support a seamless client experience by accurately processing sales.
Process receipts, refunds, and credits to customers.
Be the ultimate brand ambassador by providing continuous sales and service support.
Support the Operations team in maintaining incoming and outgoing shipments, inventory cycle counts, and daily re-ticketing.
Assist and support Fashion Advisors with packaging.
Support opening and closing of registers and assist with handling cash and deposits.
Oversee check refund procedures.
Interface with clients to explain policies and documents as needed.
Assist in accurate and complete client data capture.
Bag, box, wrap, or gift wrap merchandise per CHANEL standards.
Handle administrative duties such as answering phone calls to resolve client issues promptly.